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What Countries do you ship to? ships to most locations throughout the world. See the full list of countries..

Processing Guidelines

All orders are processed pending availability and credit card verification. Orders placed Monday through Friday at 9:00 am PST will begin processing on the same day. Orders placed on Friday after 9:00 am PST and through the weekend will begin processing on the following Monday. will contact you if the merchandise you have ordered is out of stock or if additional identification is needed for credit card verification.

Most items ordered are processed within 48 hours however some items may take up to 5 business days. Processing times may be longer for certain items, as referenced on an items product page.

Domestic Shipping Costs and Methods

Standard Ground Shipping - within the continental USA

Standard Ground Shipping - to Alaska and Hawaii

Expedited 2-Day Shipping International Shipping Costs and Methods
International Shipping International Shipping Policies

International orders are subject to verification. First time international customers must submit a faxed copy of their passport to 818-597-0349 or scanned copy of their passport to We apologize for any inconvenience however this is necessary for protection against fraudulent orders. accepts no risk of merchandise loss due to international shipment. All risk passes to you upon our delivery to the carrier. You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; has no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures which may cause delays beyond original delivery estimates.

Customs policies vary widely from country to country; contact your local customs office for more information. When ordering from, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods.

Refused Shipments

If you choose to refuse your shipments from, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to This amount will be deducted from your merchandise refund.

Privacy takes the utmost of care to ensure your privacy. We would like our international customers to understand that international shipments are subject to opening and inspection by customs authorities. Also, we are required to provide customs authorities with basic shipment and product information.

Why did I receive multiple shipments from

We have many M. Fredric store locations. If you ordered multiple items from it is possible that you will receive your shipments from multiple M. Fredric store locations.

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